• Application Deadline: Thu, 31 Aug 2023 00:00:00 GMT
• Position: Telesales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Main Responsibilities

Duties include, but are not limited to the following:

• To make telephone calls and manage information on our customer base.


• Make cold calls to find prospective customers and book appointments for sales advisors


• Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.


• Actively use the CRM to prospect, source and maintain customer contact in assigned area.


• Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups


• Respond promptly and effectively to customer enquiries.


• Maintain a professional image always through personal actions and initiatives.


• Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.


• Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.

Education

• Minimum of an HND or Bachelor's Degree in Mass Communication, English,


• 3 - 5 years work experience.


• Excellent telephone tone and manner.


• Must be competent in excel, word and CRM systems.

Technical Competencies:

• Excellent presentation skills.


• Excellent marketing and sales skills.


• Good interpersonal and networking skills.


• Excellent negotiation skills.


• Must be self-motivated and results driven.


• Must be a team player


• Able to work under diverse working conditions


• Able to handle the sales pressure and give out optimum results

Leadership Competencies:

• Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.


• Excellent Interpersonal, Communication, Collaboration and Influence abilities.


• Customer Driven (Internal & External).


• High energy with strong Drive for results.


• Creativity and Innovation, with ability to come up with new ideas and initiatives.


• Inclusiveness and ability to work well with different cultures and working environments.