• Application Deadline: Fri, 8 Sep 2023 00:00:00 GMT
• Position: Head of Retail


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 10 - 15 years


• Location Lagos


• City Gbagada


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Responsibilities

•  Execute Management’s directions and ensure that Management decisions are properly communicated to staff  and all stakehoders 


•  Develop and implement strategies towards improved sales across all outlets


•  Collaborate with Store Managers and other stakeholders to develop initiatives for attracting and retaining  customers


•  Drive an excellent merchandising process for optimal sales conversion across the various seasons


•  Buid and optimize the customer retention strategy while driving new customer acquisition strategies


•  Conduct periodic resource cost forecasting, and annual budgetary management to ensure cost savings


•  Ensure best practice is maintained for in-store operations in line with existing SOPs


•  Oversee all internal and external retail campaign activities to ensure proper execution


•  Provide input and support to the marketing team for effective marketing communications for the brand


•  Have excelent market intelligence reporting including macroeconomics, competition analysis and customer surveys


•  Analyze different suppliers to obtain the best cost-effective deals


•  Inspect the levels of business supplies and raw materials to identify shortages Ensure product stock is adequate for all outlets and can cover direct demand from customers


•  Engage customers positively to sustain a mutual relationship and ensure continued patronage from customers


•  Implement and maintain all inhouse retail displays Impement cyclical displays to support all inhouse promotions  and events


•  Create a delightful customer experience that exceeds customary standards and service levels


•  Motivate team members to achieve set goals and exceed set targets


•  Provide strategic oversight and monitoring performance for the retail business development executives


• Perform other duties assigned 

Qualifications & Requrements

•  HND / BSc in Business Administration, Marketing or any other relevant field  


•  An MBA or master’s degree in any business related discipline is an added advantage


•  Minimum of 10-15 years experience in Retail/ Sales and in a leadership capacity


• Net Salary: N500,000 plus other benefits and welfare packages