Job Description
Responsibilities
- Refine ideal client profile: demographics, psychographics & trigger events.
- Identify & pursue TOP 20 Target List.
- Refine buyer persona(s) within ideal client profile.
- Identify & pursue key stakeholders at TOP 20 Target List.
- Cold outreach: phone, email & LinkedIn.
- Attend targeted networking events.
- Conduct introductory calls with new prospects.
- Conduct qualification/ discovery calls with prospects.
- Identify current state, desired future state, pains & desired gains of prospects.
- Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
- Present the proposal in-person (or video conference) to key stakeholders.
- Overcome objections and secure the win.
- Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
- Maintain regular contact with the customer including escalations.
- Send monthly “Scorecard” report & recap to key stakeholders.
- Conduct Quarterly business reviews with key stakeholders.
Qualification / Experience
- Candidates should possess a Bachelor's Degree qualification
- Minimum of 5 years of industry related experience (Freight Forwarding / General Brokerage).
- Minimum of 3 years in outside sales with a prior track record of meeting / exceeding performance goals & expectations.
- Willing to travel to regional / national client locations 50% (depending on market).
- Experience using CRM, LinkedIn, and Microsoft Office.
- Availability to respond to client escalations after traditional work hours.