• Application Deadline: Tue, 31 Oct 2023 00:00:00 GMT
• Position: Head of Information Technology


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 10 years


• Location Lagos


• City Marina


• Job Field ICT / Computer 
  

Job Description

• Ensure availability of the Bankone System to support the bank's operations.


• Prompt response to I.T related issues.


• Liaise with core banking software providers on related I.T issues.


• Maintain healthy and beneficial relationships with software vendors and technology companies.


• Effective implementation and monitoring of IT-related budgets.


• Support on computer systems, networks and other peripherals for optimal performance.


• Ensure security of data, networks and other components/devices.


• Monitoring activities on the bank’s electronic applications.


• Oversee and monitor the banks e-channels and online payment platforms.


• Identify problematic areas and implement strategic solutions in time.


• Controlling and evaluating IT and electronic data operations.


• Preserve assets, information security and control structures.


• Prompt and seamless IT processes at Begin of Day (BOD), End of Day (EOD), End of Month (EOM) and End of Year (EOY).


• Provide technical leadership in the implementation of the digital system and other automated platforms for optimal performance.


• Manage and maintain, hardware, software, office networksandsystems across branches.


• Ensure effective penetration testing and vulnerability assessment of IT systems generally.


• Carryout periodic differential and full dump Backups.


• Monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance.


• Act in alignment with user needs and system functionality to contribute to organizational policy.


• Prompt and accurate update of loans on the Credit Bureau and CRMS portal.


• Support bank's enrollment on systems that may be mandated to Microfinance Banks.


• Design, develop, implement and coordinate systems, policies and procedures.


• Disaster Recovery Policy and testing.


• Updates for monthly SBU review.


• Build staff capacity and productivity through effective training.


• Attain top rating in audit of the IT Unit.


• Perform other function as may be assigned by Head, Group IT, the Bank’s Management and Group Executives.

Key Performance Indicators

• 99.9% system Availability. Minimal business disruption and downtime.


• 0.01% margin of error around password and identity capabilities.


• Minimal customer complaints. Fast issues resolution.


• => 75% performance in costs vs budget.


• Swift response and solution to reported issues.


• Update of loans on the Credit Bureau and CRMS porta within 5th work day in the month following.


• Zero Regulatory Infractions


• “A” Rating in audit of the IT Unit.

Qualifications

• Candidates should possess a Bachelor's Degree with 5 - 10 years relevant work experience.