Job Description
Job Description
- The Risk Governance Officer & Executive Personal Assistant to the CRO/COO serves as a key member of the governance function and provides support to the Chief Risk Officer/Chief Operating Officer (CRO/COO). This dual role involves overseeing risk governance activities, assisting in risk management activities, and providing comprehensive administrative assistance to the CRO/COO. The Risk Governance Officer supports the efficient operation of the risk management function and assists the CRO/COO in various risk-related and strategic project management activities. The position requires strong analytical skills, attention to detail, and the ability to handle confidential information.
- Internal Stakeholders - You will be working closely with all business functions across the company - Risk Management, Compliance, Internal Audit, Engineering, Technology, Product and Projects, Customer Experience, People and Culture, Marketing & Communications, Product and Projects,
- External Stakeholders – Regulators, Vendors, Professional organizations, External auditors, Industry associations, communities, and peers.
Key Responsibilities
Risk & Governance
Risk Governance Framework
- Assist in the development, implementation, and maintenance of the bank's risk governance framework.
- Ensure compliance with regulatory requirements and industry best practices.
- Monitor and assess the effectiveness of risk governance processes and controls.
Policies and Procedures
- Contribute to the development, review, and maintenance of risk-related policies and procedures.
- Ensure policies are aligned with regulatory requirements and reflect industry standards.
- Support the dissemination and implementation of risk policies across the organization.
Risk Assessment and Analysis
- Assist in identifying, assessing, and analyzing risks across the bank's operations.
- Contribute to the development and implementation of risk management strategies and frameworks.
- Support the identification of emerging risks and the evaluation of their potential impact.
Risk Mitigation
- Assist in the development and implementation of risk mitigation plans and controls.
- Monitor the effectiveness of risk mitigation measures and recommend improvements.
- Contribute to the design and implementation of risk monitoring and reporting mechanisms.
Regulatory Compliance
- Support the bank's compliance with regulatory requirements and industry best practices.
- Stay updated on relevant laws, regulations, and guidelines affecting risk management.
- Assist in the preparation of regulatory reports and responses to regulatory inquiries.
Risk Reporting
- Assist in the preparation of risk reports for senior management, board of directors, and regulatory bodies.
- Coordinate the collection of risk-related data from various business units and compile comprehensive reports.
- Analyze and interpret risk data to identify trends, potential issues, and areas for improvement.
Board & Management Committee Support
- Coordinate and support the activities of the bank's management & board committees, including scheduling meetings, preparing agendas, and documenting minutes.
- Assist in the development of materials and presentations for risk committee meetings.
- Track and follow up on action items resulting from risk committee discussions.
Risk Training and Awareness
- Assist in developing risk training programs and materials for employees.
- Coordinate risk awareness campaigns and initiatives to promote a strong risk culture.
- Support the delivery of risk training sessions and workshops to relevant stakeholders.
Executive Assistant
Communication, Correspondence, and Calendar management
- Manage and prioritize the CRO's calendar, schedule appointments, and coordinate meetings and events
- Screen and prioritize incoming calls, emails, and correspondence.
- Ensure the CRO/COO is well-prepared for meetings by providing necessary documents and background information
- Screen and prioritize incoming calls, emails, and correspondence for the CRO/COO
- Draft and prepare memos, letters, reports, and presentations on behalf of the CRO/COO
Meeting & Activity Coordination
- Organize and coordinate internal and external meetings, including preparing agendas, minutes, and follow-up on actions
- Arrange meeting logistics, such as room bookings, catering, audio-visual equipment
- Spend time and become familiar with all aspects of the business to support the CRO/COO
Stakeholder Management
- Serve as a primary point of contact for internal and external stakeholders, including senior management, board members, regulators, auditors, consultants, vendors, contractors, etc.
- Handle inquiries, provide information, and direct requests to the appropriate individuals or business functions.
Document and Data Management
- Maintain and organize confidential documents, files, and records related to risk management
- Handle inquiries, provide information, and direct requests to the appropriate individuals or departments
Travel Arrangements
- Coordinate travel arrangements for the CRO/COO, including flight bookings, hotel accommodations, visas, and transportation.
Administrative Support
- Prepare expense reports and process invoices related to the CRO/COO 's activities
- Assist in the preparation of risk-related reports, documents, and presentations
- Conduct research and gather information to support risk management initiatives as assigned
- Confidentiality and Discretion
- Handle sensitive and confidential information with the utmost professionalism and discretion
- Maintain confidentiality of discussions, decisions, and other matters related to risk management.
Strategic Operations Project Management Support
- Assist in the development and maintenance of project plans, schedules, and budgets.
- Coordinate project activities, resources, and stakeholders to ensure timely and successful project execution.
- Monitor project progress, identify risks and issues, and implement appropriate mitigation measures.
- Prepare project status reports, presentations, and updates for senior management and stakeholders.
- Compile and analyze project data to track progress, identify trends, and report on key performance indicators.
- Assist in the development of project dashboards and other project reporting tools.
- Serve as a primary point of contact for project stakeholders, including internal teams, external vendors, and regulatory bodies.
- Coordinate project communication, including meetings, emails, and other forms of correspondence.
- Facilitate effective communication and collaboration among project team members and stakeholders.
Skills:
- You are able to hit the ground running on assignments and tasks with minimal guidance.
- You are able to think expansively, modify ideas for problem-solving, take full ownership of your responsibilities, and be willing to go the extra mile to get work done.
- You have strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- You have financial analysis and project management skills
- You have very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners
- You have demonstrated the ability to achieve high-performance goals and meet deadlines in a fast-paced environment
- You are forward-thinking and are able to see around corners, proactively anticipating blockers to daily operations and solving them.
- You have proven ability to handle confidential information with discretion and be adaptable to various competing demands
- You are a strong learner
Qualifications & Knowledge Base
- Bachelor's degree in Business Administration, Finance, Risk Management, or a related field (preferred).
- Experience in risk management, risk governance, or a related area in the banking or financial services industry.
- Strong analytical skills and the ability to interpret and analyze risk data.
- Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
- Strong attention to detail and accuracy in work output.
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite
Work Conditions
- Hybrid
- Some travel may be required.
- Weekends may be included as required by work priorities.