• Application Deadline: Sun, 31 Dec 2023 00:00:00 GMT
• Position: Store Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Procurement / Store-keeping / Supply Chain 
  

Description 

• As a Store Manager, you will be responsible for overseeing all aspects of store operations, leading a team, and ensuring an exceptional customer experience.


• Your leadership skills, operational expertise, and commitment to achieving sales targets will contribute to the success and growth of the store.

Responsibilities

Team Leadership:

• Recruit, train, and supervise store staff to ensure exceptional customer service.


• Set performance expectations, provide feedback, and foster a positive work environment.


• Motivate and lead the team to achieve sales targets and operational goals.

Customer Experience:

• Maintain a customer-centric approach by addressing customer inquiries and concerns.


• Ensure the store environment is clean, organized, and conducive to a pleasant shopping experience.


• Implement strategies to enhance customer satisfaction and loyalty.

Sales and Revenue Management:

• Develop sales strategies to achieve revenue goals and maximize profitability.


• Monitor sales performance, analyze trends, and implement corrective actions as needed.


• Set and communicate sales targets to the team, motivating them to meet and exceed goals.

Inventory Management:

• Manage inventory levels, including ordering, receiving, and stock replenishment.


• Conduct regular inventory audits to minimize discrepancies and ensure accurate records.


• Optimize inventory turnover and minimize overstock or understock situations.

Visual Merchandising:

• Ensure visual merchandising standards are upheld to attract customers and enhance product presentation.


• Plan and execute displays, promotions, and seasonal arrangements.

Operational Efficiency:

• Oversee daily store operations, including opening and closing procedures.


• Monitor operational expenses and manage budgets to optimize cost efficiency.


• Maintain store security, safety, and compliance with company policies.

Performance Analysis and Reporting:

• Analyze sales reports, financial data, and performance metrics to assess store performance.


• Generate and present regular reports to higher management regarding sales, inventory, and operational achievements.

Community Engagement:

• Foster positive relationships with local communities and customers.


• Plan and execute community events to promote the store and its offerings.

Qualifications

• Bachelor's Degree in Business Administration, Retail Management, or related field (preferred).


• 3 - 5 years work experience.


• Proven experience as a Store Manager or similar leadership role in retail.


• Strong leadership, communication, and interpersonal skills.


• Proficiency in inventory management, sales strategies, and customer service.


• Analytical mindset with the ability to interpret data and make informed decisions.


• Proficient in using retail management software and POS systems.


• Exceptional organizational skills and attention to detail.


• Ability to work flexible hours, including weekends and holidays.