Female Hotel Receptionist at Venmac Resources Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
56708
Job Views
88

Job Description



Responsibilities



  • Make and confirm reservations for guests

  • Ensure proper room allocation

  • Register and check guests in

  • Close guest accounts and check guests out

  • Confirm relevant guest information

  • Verify guest’s payment method

  • Issue room keys

  • Maintain clear and accurate records of guest room bookings

  • Compute all guest billings, accurately post charges to guest rooms and house accounts

  • Receive and transmit messages for guests

  • Listen and respond to guest queries and requests both in-person and by phone

  • Review accounts and charges with guests during the check-out process

  • Process accurate payment of guest accounts

  • Inform housekeeping when rooms have been vacated and are ready for cleaning

  • Monitor visitors to the hotel

  • Enforce rules and policies of the hotel

  • Maintain a neat and orderly front desk and reception area


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