Job Description
Essential Duties / Key Job Roles and Responsibilities
- Create engaging content for communication with Alumni and Other Publics
- Manage relationship and activities of an assigned Alumni class(es), Affinity group(s) & Zone
- Assist in Data collation & management
- Manage the production of financial membership cards and dissemination to Alumni
- Create Content & increase engagement in Alumni online community
- Website & Social Media Content Creation & Management
- Assist in sourcing & collating information, adverts & articles for Footprints Magazine
- Help Desk Management
- Create/Source for content for Weekly Newsletter and disseminate
- Implement strategy and programmes on alumni participation
Key Performance Indicators
- Timeliness in organizing
- Timeliness in passing information to all members.
- Level of customer satisfaction & organizing activities and its success.
- Effectiveness in alumni engagement
- The success rate of converting alumni to financial membership.
- Feedback from customers.
Educational Qualifications and Experience
- Bachelor's Degree; at least 3 years of experience directly related to the duties and responsibilities specified.
- Minimum of four (4) years of working experience preferably in a think-tank, consulting/advisory firm. Experience in content creation /design would be an added advantage.
Competencies Required:
- Data gathering
- Initiative
- Networking skills
- Result Oriented
- Attention to details
- Planning & organizational skills
- General management/ administrative skills
- Proficiency in use of computers
- Interpersonal skills
- Relationship Management.