Product Relations Officer at ILOT

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
56734
Job Views
86

Job Description



Responsibilities



  • Maintaining a deep knowledge of company products and services.

  • Building and maintaining strong relationships with prospective and existing clients.

  • Researching and pursuing new business opportunities.

  • Identifying clients' needs and requirements and proposing suitable solutions.

  • Providing clients with comprehensive product/service consultations and guiding their decision-making process.

  • Upselling and cross-selling products/services to clients.

  • Resolving complaints and issues efficiently and in a timely manner.

  • Meeting sales/revenue targets.

  • Ensuring client satisfaction.


Requirements



  • Degree in Management, Marketing, Communication, or a similar field.

  • 1 - 2 years work experience.

  • Experience as a relationship manager, in customer service, or a similar role.

  • Ability to build and maintain strong client and business relationships.

  • Proficiency in Microsoft Office and CRM software.

  • Excellent communication and interpersonal skills.

  • Good conflict-resolution and problem-solving skills.

  • Leadership and team management skills.

  • Customer-oriented.


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