• Application Deadline: Thu, 31 Aug 2023 00:00:00 GMT
• Position: Technical Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 - 2 years


• Location Lagos


• City Lekki


• Job Field Engineering / Technical  , ICT / Computer 
  

Job Description

• Assist in proper monitoring and maintenance of clients devices


• Assist in efficient after-sales support for all clients


• Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions


• Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff


• Assist in ensuring effective help desk support, rapid response to queries and all clients issues


• Planning and undertaking scheduled maintenance for Clients


• Implementation of standard processes and procedures


• Training of clients on logging and resolving issues


• Repairing equipment and replacing parts.

Qualifications

• B.Sc / HND / OND in Electrical / Electronics, Computer Science / Communication, Info-Tech


• 1 - 2 years as a System Support/IT Officer


• Analytical


• Internet and Tech savvy


• Customer Focused


• A Team Player


• Must reside within V.I., Lekki, Ajah and its environs for proximity purpose.