• Application Deadline:
• Position: Operations Coordinator


• Job Type Full Time , Remote


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 - 7 years


• Location Kebbi , Sokoto , Zamfara


• Job Field Administration / Secretarial  , NGO/Non-Profit 
  

Job Summary

Responsible for overseeing and implementing program operations in Nigeria. The Operations coordinator is responsible for ongoing Operations, Expansion, M&E, and oversight of general operations of the All Babies Program in Nigeria.

OC Key Duties and Responsibilities

• Transportation Rate Schedule (Operations)


• Fortnightly 1:1s


• Work Time Review


• Review of Staff Work Day Reports and value from Supervision Visits


• Review of Discrepancies and mitigative actions to reduce (myTransfer, HR Report)


• Taking action on fraud based on recommendations and issues noted by Operations and other Units


• Implement all operational activities.


• Ensuring that decisions are taken in-line with staff safety and security


• Ensuring that Timelines are understood and completed on-time


• Diligent expense and budget management and cost management responsibilities


• Taking action on Performance Management and hiring/firing


• Promptly resolving issues identified by Auditors and console reviewers, identifying and mitigating instances of these issues at other operating clinics/LGAs


• Reviewing data on immunization volume, coverage and supply for all LGAs (Operating and non-Operating), and recommending and overseeing implementation of measures to reduce potential negative effects


• Modifying clinic schedule based on requests and factors (e.g. assessment of coverage)


• Providing guidance to ancillary unit managers on training schedules and availability


• Reviewing expenses across various managers and line items and actively reducing cost per disbursement


• Identifying gaps in understanding and/or adherence to approved procedures and develop trainings


• Reviewing Timelines, Recurring Timelines, and Work Week submissions so that time is representative and well prioritized


• Implementing new protocols and processes (e.g. MCV 2, inadequate photos)


• Lead, guide, support, set performance expectations and manage performance and development of direct reports


• Establish effective networks to enable performance benchmarking, monitor industry trends, and collaborate on common responses to emerging and future issues


• Negotiate and approve contracts or service level agreements with external providers, other Units and monitor performance standards and service outcomes to ensure the high quality and effectiveness of activities


• Maintaining the Gantt and expansion plans and ensuring it stays on track by coordinating with all necessary Units

Key Requirements

Education and Work Experience

• B.Sc or equivalent, Masters will be an added advantage


• A minimum of 5 - 7 years relevant experience working in the field. It is desirable that at least 3 of these years be spent working at a senior level with a locally based or international organization.

Skills and Competencies

• Strong communication and interpersonal skills (especially in Hausa).


• Good Budget management skill


• Strong customer service and people management skills.


• Strong problem-solving skills.


• High ethical standards and integrity.


• Ability to manage multiple priorities or multitask.


• Highly proactive with a very strong sense of accountability.

Closing: 25-Aug-2023