• Application Deadline:
• Position: Travel Consultant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 10 years


• Location Lagos


• Job Field Travels & Tours 
  

Job Purpose

• The ideal candidate will be responsible for presenting unique destinations to the retail travel space – targeting new business as well as growing an existing portfolio of clients.


• He/she will create exquisite business relationships that shall translate to business growth and high customer standards in line with the overall strategic plan of the company.

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.


• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.


• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.


• Supply travelers with pertinent information and use travel/holiday material(guides, maps, event programs etc.).


• Collect deposits and balances.


• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.


• Handle unforeseen problems and complaints and determine eligibility for money returns.


• Attend conferences to maintain familiarity with tourism trends.


• Create and update electronic records of clients.


• Maintain relationships with key persons.


• Keep financial statements and documents.


• Reach the revenue and profit targets.

Requirements and Skills

• Degree in Hospitality, Travel, Tourism, Business, or a relevant field. Candidates with personal travel experience will be preferred.


• 3 - 10 years of work experience.


• Proven working experience as a Travel Consultant with vast experience in work visas.


• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)


• Proficiency in English; knowledge of additional languages is an advantage


• Exemplary sales skills and a customer-oriented approach


• Well-versed in various areas of travel (domestic/international, business/holidays, group/individual etc)


• Ability to present, persuade and communicate effectively


• Demonstrable ability to handle crises.