Sales & Tickets Reservation Officer at Victory Travels & Tour Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
56938
Job Views
115

Job Description



Job Description



  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.

  • Organize travel arrangements from beginning to end, through booking tickets and hotel accommodation, securing rental transportation, etc.

  • Supply travelers with pertinent information and usefultravel/holiday material(guides, maps, event programs, etc)

  • Collect deposits and balance payments from passengers

  • Handle unforeseenproblems and complaintsand determine eligibilityfor a refund based on ticket rules

  • Create and update electronic records of clients

  • Liaise with sales and marketing to create attractive offers

  • Arrange travel for business and vacation customers

  • Determine customers’ needs and preferences, such as schedules and costs

  • Plan and arrange tour packages suitable for a prospective customer

  • Find fare and schedule information

  • Make alternative booking arrangements if changes arise before or during the trip.


Requirements



  • Candidates should possess an HND qualification

  • Must have at least one year of experience in ticketing and reservation in a travel agency Industry.

  • Must have at least 6 month experience in any of GDS for flight booking e.g Sabre, Galileo & Amadeus.

  • GDS experience is compulsory.


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