Job Description
Job Description
- The Head, Technology will provide excellent leadership for the IT Team and help drive the technological development and execution of the bank’s digital strategy, with a focus on delivering IT solutions that support digital products and services profitably; implement risk management frameworks complementary to, and supportive of the digital transformation mandate.
Key Roles & Responsibilities
- Shape and drive how technology can enable the strategic priorities of the Bank.
- Collaborates with members of the executive team to identify ways IT can assist the company in achieving business and financial goals.
- Identifies new IS developments and technologies; anticipates resulting organizational modifications.
- Establishes long-term IS needs and plans and develops strategies for developing systems and acquiring software and hardware necessary to meet those needs
- Developing, tracking and controlling the development of annual operating and capital budgets for purchasing, staffing and operations.
- Demonstrated ability and proven experience to lead digital initiatives and ways of working.
- Assisting other departments in using technology effectively.
- Manage the matrix of resources across the team, including FINTECH, Core Banking, Network, System and Security, IT Infrastructure and Support, Software and Quality Assurance, and 3rd party service providers.
- Establish and enforce IT policies and procedures that promote and ensure the confidentiality, integrity, availability and security of corporate data and information.
- Advise the Company on IT upgrades and acquisitions and collaborate with business functions to identify IT requirements and acquire technology solutions in line with overall corporate and business strategy.
- Develop and maintain appropriate business relationships with the Company’s IT vendors and ensure congruence in strategy and compliance with agreed service levels.
- Establish IT governance frameworks for IT project management, service management, enterprise architecture, information security, quality assurance and service performance management.
- Oversee the design, implementation and maintenance of the Bank’s IT Solution, Software, Core Banking Applications, infrastructures and digital products to facilitate efficient business operations Company-wide.
- Ensure stability of critical IT platforms (T24, Fast-track, IRS, AWS, Koins, cloud services etc.).
- Ensure optimal availability and reliability of the Company’s IT systems and support infrastructure, to provide accurate and up-to-date business management information.
- Oversee the design and implementation of a disaster recovery plan and system that ensures timely and continuous system and network availability at all times throughout the Company.
- Inspect the use of technological equipment and software to ensure functionality and efficiency.
- Identify the need for upgrades, configurations or new systems and report to Executive Management.
- Directing and supporting the implementation of new software and hardware and Identifying and recommending new technology solutions
Requirements
- Bachelor's Degree in Information Technology, Computer Science or Engineering, Business or related careers; A Master’s in Business Administration (MBA) with a specialization in Information Technology is preferred.
- Minimum of 12 years of relevant experience as a senior technology leader within a financial services institution, with practical exposure to financial services, strategy, and hands-on operating experience in challenging contexts and broad knowledge across different business verticals.
- Minimum of 5 years in a management role or top leadership position.
- Must have excellent knowledge of and expertise in digital financial services as well as hands-on knowledge in areas such as mobile money, digital payments, mobile banking, data and business intelligence platforms, digital field applications, T24 Core Banking Application (Technical/Functional) etc.
- Knowledge and skills include but not limited to; Cloud, Banking, Finance, Fintech, Payments, Lending, Cards, APIs, Savings, Partnerships, Data, Android, iOS, USSD, Core Banking (T24), Strategy, Hiring, Security, Scalability, Localization, AWS, Azure, GCP, Analytics, DevOps.
- Ability to identify, build and sustain partnerships with 3rd parties to support the strategic business objectives of the Bank.
- Agile delivery Project management
- Excellent organisational skills to successfully coordinate the efforts of an IT department
- Knowledge of software development, UI/UX development, software testing and quality assurance, management of outsourcing development contracts
- Experience building, developing and maintaining the overall framework of IT policies, standards, scalable systems and strategies that will empower business and its people to deliver
- Up-to-date with the current (and future) levels of IT security, threats, and vulnerabilities that could impact the Bank’s digital and financial assets responsibilities.
- Experience leading cross-functional project teams from discovery through implementation; ability to prioritize multiple tasks, lead and motivate others and meet deadlines.