• Application Deadline: Sun, 10 Sep 2023 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities

• Greeting and thanking guests in a sincere, friendly manner.


• Checking guests in on arrival and out on departure.


• Posting charges to appropriate guest accounts.


• Anticipating and addressing guests' needs, and resolving their problems and complaints.


• Operating switchboard and assisting with inquiries.


• Assisting the reservations manager with taking reservations.


• Collaborating and communicating with other internal departments to ensure guest satisfaction.

Requirements

• Minimum of a Bachelor's Degree / HND in related field.


• Proven experience as a front desk agent, receptionist, or similar role is preferred.


• Outstanding written and verbal communication skills.


• Excellent knowledge of MS Office (especially Excel and Word)


• Strong communication and people skills


• Good organizational and multi-tasking abilities.