• Application Deadline:
• Position: Applications Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Key Responsibilities

• Responsible for management and support of the key applications deployed for the MVNO.


• Work with various key vendors to deploy, configure, test, and manage the various applications.


• Provide first-level troubleshooting and support for all applications.


• Act as first and second-tier technical support engineer for all application software problems.


• Triage in-bound technical support requests and provide escalation and documentation support to other service and support personnel.

Required Skills and Experience

• Minimum of a Bachelor's Degree qualified in Technology, Computer Science, Telecom Engineering, or similar relevant field.


• 3-5 Years of experience in enterprise applications support, preferably from the telecommunications industry.


• Strong knowledge of scripting languages, SQL and databases, as well as server operating systems (Windows and Linux).


• Knowledge of Quality Assurance Tools, automation and processes.


• Strong written and verbal communication skills


• Ability to function effectively in a hybrid team environment.