Job Description
Job Summary
- The Key Accounts Executive is responsible for developing and deepening trust relationships with a portfolio of existing customers and developing the pipeline of prospective clients.
- The role will be tasked with acquiring a thorough understanding of key customer needs for the successful execution of the company’s go-to-market strategy for the sales of the company products. Working closely with the Territory Lead, the role will track and improve customer lifetime value and revenue.
- She/He will also evolve the existing customer acquisition and management process by utilizing innovative core systems to improve value delivery to stakeholders.
- Candidate must display and cascade core values that are consistent with the standards of the business.
Principal Duties and Responsibilities
- Identifies leads and generates conversions to improve the Territory’s B2B customer base, revenue and margins
- Effectively manages the sales value chain for timely order generation, product delivery and after sales service for consistent customer satisfaction
- Ensures maximum share of mind through consistent delivery to customer expectations and by frequent visits to customer locations
- Proactively tracks, evaluates and acts on market and sector trends with a view to growing ERS’ share of mind and wallet on all product lines
- Ensures proper account reconciliation, credit and receivable management
- Utilizes technology and innovation to enhance KYC, consumer insight as well as rendition of business data/reporting
- Ensures compliance with all applicable processes and policies for zero financial exposure and sustainability
Job Requirements
- Minimum of OND/NHD/BSc. in Sales, Marketing, Social Sciences or related field.
- Minimum of three (3) years relevant work experience in FMCG sales handling key accounts with Supermats.
- Knowledge of Marketing, Strategy & Sales
- Intermediary Excel knowledge
- Strong Speaking and Analytical Skills
- Negotiation Skills
- Strong Interpersonal Skills.
- Product Knowledge
- Creativity and Organization