Job Description
Position Objectives:
- The Communications Manager will provide strategic inputs and operation support to the implementation of the HCD+ Communications, knowledge management, and learning portfolio.
- In line with the Communication strategy, he/she will work under the guidance of the Chief Operating Officer to produce high-impact deliverables - such as newsletters, case studies, discourse events, websites, knowledge-sharing events, social media, online resource platforms, media products, and media campaigns - that are relevant for project teams, employees and clients.
- This role will require technical rigor and leadership skills as well as strong hands-on capabilities in research, technical writing, concept design, and implementation.
Responsibilities & Duties:
- The Communications Manager will provide inputs into the development of strategies, processes, and initiatives to improve business development, corporate services and program delivery.
- Ability to write analytical reviews, evidence-based opinion pieces, success stories, case studies, resources, guides, and toolkits.
- Develop and define the knowledge management strategy and maintain high-quality, up-to-date, and searchable content for audiences of varying skill levels.
- Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving or surpassing them
- Development of internal & external newsletters where applicable.
- Develop tools and initiatives to engage employees and improve performance.
- Conceptualise, plan, manage, and execute successful knowledge sharing events including seminars/webinars, peer learning sessions.
- Event management: convene and participate in Industry events for strategic marketing and positioning for HCD+
- Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving or surpassing them.
- Implement strategies to increase visibility and brand credibility among target audiences to support project positioning.
- Website management: publish news stories from industry events, and new project updates.
- Social Media management and content creation
- Other duties as specified by the Line Manager
Reporting:
- The Communications Manager will report to the Chief Operating Officer.
Qualifications and Experience:
- A Master’s degree in a humanities course such as mass communications,strategic communications, literature, law, knowledge management or a relevant field from a top university.
- 8-10 years of work experience with steadily increasing responsibility in research & analysis, communications, or knowledge management roles.
- Good qualitative and quantitative research skills and the ability to deliver technically rigorous documents.
- An expert from any of the East or West African countries, preferably not Nigerian.
- Someone who has worked for international media houses – print, tv or radio and/or has worked for consulting firms.
- Professionalism and demonstrated experience
- Excellent oral and written communication skills, including the ability to synthesise large amounts of information, and repurpose messages for different audiences.
- High attention to detail and commitment to high-quality work.
- Cross-cultural competence, comfortable engaging in a global firm, a proven ability to work across multiple business functions and proficient at managing stakeholders
- Fluency in English and French language is an added advantage