• Application Deadline:
• Position: Loan Recovery Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja , Rivers


• Job Field Sales / Marketing / Retail / Business Development 
  

Duties & Responsibilities

• Monitor the assigned accounts to ensure repayment and report on the status of each of the assigned accounts.


• Develop new plans to recover and collect owed money/outstanding debt.


• Ensure that any discrepancies with customer information are promptly resolved.


• Consistently and periodically update the database with customer information like new addresses, names, payback information.


• Utillize various tracing techniques and strategies to collect personal information of customers with outstanding debts.


• Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts.


• In order to curb customer delinquency, the incumbent will be required to convince the customers to get back on their repayment schedule.


• They may also need to negotiate new payment schedules that can suit clients’ financial situations while satisfying the debt.


• Recovery Agents will be the staff responsible for going out to collect funds.


• They will employ the standard collections script and procedures.