Assistant Managing Director at Lisa Suites Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
57713
Job Views
103

Job Description



RESPONSIBILITIES



  • Assist the Managing Director in his day to day operations.

  • Assigns duties to HOD's and observes performance to ensure adherence to hotel policies and established operating procedures.

  • Provides training to staff and HOD's.

  • Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.

  • Receives and resolved or assists the Managing Director in resolving guest complaints and service recovery process.

  • Review employee performance and conducts personnel actions such as disciplinary actions and terminations.

  • Assisting Managing Director during Morning meetings or conducts the morning HOD meetings in the absence of Managing Director.

  • Ensuring full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.

  • Monitoring maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to MD.

  • Assisting the MD in in all aspects of business planning.

  • Must be available 24/7 in case to respond to any guest or employee emergencies.


PREREQUISITES:



  • Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice, and assistance as required.

  • Available to work when needed, including weekends, holidays, and nights.


EDUCATION:



  • A university degree or diploma in hotel management or a related field with experience in opening, managing, or re-positioning a hotel with clear track record.

  • Experience in financial accounting, personnel supervision and problem resolutions is an added advantage.

  • Excellent computer system skills.


EXPERIENCE:



  • At least 5 to 10 years’ experience in the hospitality industry, with significant luxury and international experience. And at least 4 to 6 years of experience as an Asst. Managing Director in a hotel.


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