Job Description
Job Summary
We are looking to hire a spa manager who has sales and spa management experience to oversee all aspects of our day spa.
Responsibilities
- The Spa Manager will oversee all aspects of the spa. In this position, you will hire and train staff members, delegate tasks to staff, and set schedules.
- You will also be responsible for the performance of the spa, so you must develop marketing campaigns, whether through advertizing campaigns or social media posts.
- You should have years of experience in cosmetology or spa management.
- Fill any non-specialised roles when employees are absent
- Ensure you comply with all employment laws and safety regulations.
- Foster a positive and productive work environment, promoting teamwork, motivation, and professional development among staff members.
- Ensure the smooth functioning and adherence to company policies and procedures.
- Maintain excellent customer service standards, resolving customer complaints.
- Manage and train the spa staff, providing guidance, support, and performance evaluations.
- Monitor inventory levels and collaborate with the store rep to ensure adequate stock of cosmetics and spa products.
- Ability to handle difficult situations calmly and professionally
- Oversee marketing and customer relationship management initiatives.
Requirements
- Candidates should possess an
HND / B.Sc Certification
- 2 - 3 years relevant work experience.
- Excellent problem-solving skills
- Ability to work in a really fast-paced environment
- Strong attention to detail.
- Excellent communication and interpersonal skills.
- A female gender is preferable
- Spa therapists can also apply.
Details:
Spa is located in Lekki, only applicants residing around Lekki and its axis should apply