Job Description
Job Summary
- Lead and manage a team of Outlet Managers, responsible for all aspects of day-to-day running of So Fresh outlets, providing visibly strong leadership for the retail operations team.
- Improve performance, productivity, efficiency, and profitability of So Fresh retail operations.
- Oversee and ensure consistent and reliable production and sales operations throughout the organization.
- Work with the team to achieve daily sales targets and other operational objectives set by the organization.
- Contribute to the development and implementation of organizational strategies, policies and practices.
- Oversee Trainings and developments in the assigned outlets.
- Resolve promptly all facilities and maintenance issues (Civil, Mechanical and Electrical).
Qualification and Requirements:
- Minimum of BSc/HND in Management, Business Administration, or any related discipline
- Minimum of 5 years progressive experience in a service-oriented hospitality industry such as retail, restaurant, hotel etc.
- Practical knowledge of best practices and concepts in Operations Management.
- Ability to efficiently manage chain of outlets, both out-stations and in-stations.
- Ability to work effectively in a fast-paced work environment.