Front Desk Executive at Nigerian British Chamber of Commerce

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
58256
Job Views
89

Job Description



Job Description



  • Providing customer-friendly and efficient customer-focused service to visitors.

  • Ensuring a customer-first approach at all times when dealing with client queries made either in person or via telephone.

  • Meeting and greeting visitors and clients and directing them to the relevant office.

  • Redirecting phone calls to the appropriate office and take down messages.

  • Maintaining smooth running reception desk.

  • Keeping front desk tidy and presentable with all necessary materials (pens, paper etc).

  • Receiving, sorting and distributing mail/deliveries to the relevant offices.


Job Requirements:



  • A graduate Trainee or OND in Mass Communication or any related field.

  • A minimum of 1-2 years relevant experience in customer service roles or relevant position.

  • Proficiency in Microsoft Office suite.

  • Hands-on experience with office equipment. (e.g. Printer photocopier).

  • Highly organized and detail- oriented.

  • Excellent verbal and written communication skills.

  • Presentation skills.

  • An analytical mind-set with problem-solving capabilities.

  • Able to meet pre-set deadline.

  • Planning, organization and time management.

  • Excellent interpersonal skills 


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