• Application Deadline: Tue, 10 Oct 2023 00:00:00 GMT
• Position: Call Center Agent


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Responsibilites

• Reviewing the company debtor list.


• Contacting customers and informing them of their overdue bills.


• Advising customers on their payment options and suggesting methods of payment.


• Negotiating suitable payment plans.


• Maintaining customer payment records.


• Preparing customer financial statements for banks and the state credit department.


• Writing final notice warnings to customers when payments are not being made.


• Instituting legal action when customers fail to pay their debt.


• Responding to customer queries.


• Contacting lawyers and insurance agencies to facilitate payments.


• Collections Officer

Requirements

• BSC, HND, or an ND holder in accounting, business management, or a similar field.


• Previous experience working as a Collections Officer.


• Excellent negotiating skills.


• Good written and verbal communication skills.


• Familiarity with state debt collection laws.


• Knowledge of payment plans and accounting procedures.


• Knowledge of office and accounting software.


• Patience and resilience.