Hotel Supervisor at Efezi Southsea Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
58332
Job Views
92

Job Description



Job Description



  • Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed

  • Coordinating with other departments such as human resources or marketing to streamline operations

  • Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them

  • Managing the daily operations of the hotel including hiring, training, scheduling, and supervising staff members

  • Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers

  • Overseeing the financial operations of the hotel such as revenue management and labor costs

  • Assigning rooms to guests based on availability or preferences as indicated in reservations

  • Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided

  • Ensuring that all guests are safe and secure while staying at the hotel.


Requirements



  • Candidates should possess relevant qualifications with 3+ years relevant work experience.


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