• Application Deadline: Thu, 14 Sep 2023 00:00:00 GMT
• Position: Head, Product and Partnerships


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 7 - 12 years


• Location Lagos


• Job Field ICT / Computer  , Project Management 
  


• Salary Range ₦500,000 - ₦750,000/month
  

Principal Responsibilities

• Primarily responsible for PSSP business by assisting the Head, CyberPay to execute the following across the vertical:


• Responsible for product management, and enhancements.


• Responsible for partnerships and product enhancements.


• Conducts periodic review of existing product documentation and ensure they align with new business objective or regulatory directives.


• Help to ensure that products/service functionalities are 100% in line with organizational objectives.


• Ensure transaction processing services offered to adhere to the appropriate regulatory standards, policies, and circulars.


• Prepares documentation for transaction processing service i.e. product papers, Standard Operating Manuals, Service Level agreements/business agreements.


• Prepare internal/external correspondences such as memos, letters, proposals, etc.


• Provide support for all other departmental activities/tasks as may be required by the Head, CyberPay.


• Responsible for driving the implementation of projects as it relates to the business.


• Responsible for the provision of reports/status updates of special projects on behalf of the business.


• Responsible for resolving all operational support issues on behalf of the business by liaising with internal service providers.


• Responsible for the provision of all industry analytics that may be required in the business e.g. (Board report, industry report/statistics) to aid decision-making as may be required (daily, weekly, monthly, quarterly, or annually).


• Responsible for developing user requirements for new business initiatives.


• Target setting for the various teams in the group to achieve the departmental target.


• Identify and onboard key web merchants in the ecosystem to ensure all services are available to CyberPay merchants and customers.


• Identify and pursue new business opportunities for CyberPay and develop/upsell existing business to clients.


• Monitor and ensure assigned monthly income targets are met.


• Work with the technical team on the delivery of business-enabling projects.


• Strategic partnership in signing up billers.

Nature of Work

• Grow the products, partnerships, and gain market share.


• Improve the customer experience and user journey of the Payment Gateway Environment as well as the mobile app.


• Ensure prompt provision of reports (board reports, management reports, regulatory reports).


• Ensure prompt tracking and closure of all projects.

Knowledge, Skills, and Experience

Knowledge & Experience

• First degree in Business Management/Economics/Finance or Technology. A Master’s degree will be an added advantage.


• Experience in a similar role (with at least 10 years) especially in the financial sector will be an added advantage.


• Good knowledge of the payment industry.


• Good knowledge of Sales/Business Development


• Having a good understanding of the operations of a Payment Gateway Environment.


• Good knowledge of VISA & Mastercard payment gateways.

Skills

• Excellent communication and listening skills


• Good analytical and computer skills


• High drive, initiative, and motivation


• Attention to detail


• Ability to analyze and research information


• Presentation skills