Front Desk Officer at Danbel Properties & Investments Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
58608
Job Views
96

Job Description



Job Description


As a Front Desk Officer your duties and responsibilities will include, but not limited to:



  • Carrying out the day-to- day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriately.

  • Work directly with the Operations manager in ensuring smooth running of the office.

  • Coordinating the delivery and pick up of business-related documents through appropriate courier companies on behalf of staff and management. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.

  • Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice.

  • Social media marketing skills is an added advantage

  • Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily.

  • Maintaining accurate records on properties, clients, and Vendors. Any and all paperwork, documentation, contact details, reports or lists generated will remain the property.

  • Remaining abreast of signage and advertising requirements, and ensuring this information is accurately conveyed to the Management.

  • Carrying out any duties that may arise, or as directed, that are in support of business of the company and its various divisions.

  • Go on inspections with clients to view properties.


Qualification and Experiences



  • Must have a Bachelor Degree / Diploma in Secretarial studies or other relevant

  • Previous working experience in a similar job roles

  • Minimum of 2 years experience.

  • Front Desk Officer with secretarial background.


Skills and Competencies:



  • Customer care, communication and public relations skills

  • Articulate, cordial, hospitable and pleasant personality

  • Good telephone etiquette

  • Good people management and interpersonal.


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