Job Description
Job Description
- We are looking for an enthusiastic Fast Food Manager for Benin City, Edo State who will be responsible for overseeing the daily operations of our fast food restaurant.
- In this position, you will ensure that the restaurant runs efficiently, maintain high levels of customer satisfaction, and manage a team of employees.
- You will also be responsible for maintaining inventory levels, ordering supplies, and ensuring that all health and safety regulations are adhered to.
Duties and Responsibilities
- Take orders from customers and process payments accurately
- Prepare and cook food items in accordance with company standards
- Ensure food is served in a timely manner and at the correct temperature
- Maintain a clean and organized work area, including cleaning equipment and utensils
- Assist with inventory management and restocking supplies as needed
- Provide excellent customer service and address customer concerns or complaints
- Follow all food safety and sanitation guidelines to ensure a safe and healthy workplace
- Collaborate with team members to ensure efficient and effective operations
- Adhere to company policies and procedures at all times
- Train new and current employees on proper customer service practices
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste.
Requirements and qualifications
- Diploma in Hotel and Catering Management, Hospitality, or B.Sc / HND in Business Administration or OND Business Administration plus 4 - 5 Restaurant Management Experience or Equivalent
- 4 - 6 experience in a Hotel Restaurant/Fast Food Restaurant Manager or Supervisor
- Ability to work in a team
- Excellent customer service skills
- Ability to stand for long periods of time
- Flexibility to work varied shifts including weekends and holidays
- Basic math and computer skills
- Knowledge of food safety and sanitation regulations
- Experience in food preparation and cooking
- Ability to handle cash and operate a cash register
- Excellent communication skills.