• Application Deadline:
• Position: Business Process Lead


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 years


• Location Lagos


• City Ikeja


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦300,000 - ₦400,000/month
  

Key Responsibilities

• Evaluating existing business processes.


• Determining and outlining business process improvements.


• Coordinating business process improvement strategies with internal stakeholders.


• Overseeing all aspects related to the implementation stages of business process improvement initiatives.


• Analysing and monitoring implemented changes to business processes and adjusting as needed.


• Guiding and supervising personnel who were assigned specific tasks.


• Performing ongoing analyses on business processes related to productivity, quality, costs, and time management.


• Presenting progress reports and integrating feedback.


• Revising and updating procedures and policies.


• Collaborate with department heads and teams to assess current business processes and identify areas for improvement. Conduct regular process audits and performance evaluations.


• Design and document efficient and effective business processes, workflows, and standard operating procedures (SOPs). Ensure alignment with organizational goals and objectives.


• Define key performance indicators (KPIs) and metrics to measure process performance. Regularly report on progress and outcomes to leadership.


• Maintain comprehensive process documentation, including process maps, SOPs, and training materials. Ensure documentation is up-to-date and accessible.


• Provide training and support to employees involved in process improvements. Develop training materials and conduct workshops as needed.

Requirements

• Bachelor's Degree in Business Management, Project Management, or in a related field.


• A Master's Degree in Business Administration will be advantageous.


• At least three years experience in business process management in a related industry.


• Proficiency in business management software.


• Exceptional leadership, collaboration, and communication skills.


• Superb recordkeeping, time management, and organizational skills.


• Advanced analytical and problem-solving skills.