Project Manager at Arca Payments Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
58791
Job Views
140

Job Description



Job Summary



  • The Project Manager is responsible for the planning, management and tracking of assigned projects from initiation to completion.


Responsibilities


Project Initiation and Management



  • Obtains award letters from the customer/sales team and prepares Project Initiation Documents (PID) based on the agreement

  • Develop project plans and upload on the shared project drive

  • Prepares for and attends customer meetings/conference calls at the initiation of the project and at other times as agreed in the PID

  • Communicate with project stakeholders by sending updates/reports to them on the progress of the work

  • Ensures that the team working on the project works together as there are no delays from one party hindering the work of another

  • Prepares and sends weekly status reports to the COO, Technical/Senior Project Manager and customers on- ongoing projects

  • Responsible for project issues management, escalation management and change management

  • Follows up on internal and external dependencies required for project delivery to ensure timely delivery of projects


Project Closeouts



  • Participates in the review of project performance

  • Manages Project Close- by preparing Project Acceptance Certificate (PAC) to customers to sign off accepting the project had been completed

  • Updates tasks on shared project drive based on completed projects

  • Review service quality assessment on customer feedback forms to identify improvement opportunities. Promptly shares with the relevant team/unit as appropriate

  • Obtains endorsement documentation of project completion


Qualifications



  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other discipline related to software engineering 

  • ITIL, PMP OR PRINCEII is a plus

  • 3+ years of project management experience


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