• Application Deadline: Fri, 22 Sep 2023 00:00:00 GMT
• Position: Head, Quality Control


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Lagos


• Job Field Engineering / Technical  , Manufacturing 
  

Job Summary & Purpose:

Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance. The position assures compliance with ISO 9001:2015 QMS requirements, company requirements, customer requirements and regulatory requirements.

Location: Head Office

Organizational Relationships:

Reports to whom

• Executive Director


• Internal relationships


• All staff/departments

Responsibilities:

• Draft quality assurance policies and procedures, standards and/or specifications


• Interpret and implement quality control standards.


• Evaluate adequacy of quality control standards.


• Devise sampling procedures and directions for recording and reporting quality data.


• Review the implementation and efficiency of quality and inspection systems.


• Plan, conduct and monitor testing and inspection of materials and products to ensure finished products met quality requirement.


• Assessing customer requirements and ensuring that these are met consistently.


• Directing departmental objectives to maximize profitability through resource planning and optimization.


• Responsible for declaring that a product is not safe or is not of the specified quality.


• Document internal audits and other quality assurance activities and direct for Management’s attention promptly where required.


• Investigate customer complaints and non-conformance issues timely with recommendations and resolutions needed.


• Collect and compile statistical quality data to drive improved production quality.


• Analyze data to identify areas for improvement in the quality system.


• Develop, recommend and monitor corrective and preventive actions.


• Prepare reports to communicate outcomes of quality activities.


• Supervise the Quality Control and Quality Assurance unit.


• Identify training needs and organize training interventions to meet quality standards.


• Coordinate and support on-site audits conducted by Internal and external providers.


• Evaluate product related audit findings and implement appropriate corrective actions.


• Monitor production and product related risk management activities.


• Responsible for document management systems around production activities.


• Assure ongoing compliance with quality and industry regulatory requirements.


• Comply with information security policy of the company.

Person Specifications, Academic Qualification

• Bachelor’s degree or HND


• Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma.

Professional Qualification

• Professional qualification will be an advantage

Experience

• 10 valid years of relevant work experience


• Quality inspection, auditing and testing experience


• Experience with implementation of corrective action programs


• Product or industry-specific experience


• Strong computer skills including Microsoft Office and databases


• Knowledge of tools, concepts and methodologies of QA


• Knowledge of relevant regulatory requirements.

Key Skills and competencies

• Leadership qualities


• Confidence


• Excellent technical skills


• Organizational skills


• Planning and co-ordination skills


• Interpersonal skills


• Communication skills


• Problem solving skills


• Team work capabilities


• Attention to details


• Understanding of the code, specification and regulations related to the payment card industry


• IT skills


• Numerical skills and an understanding of statistics