Key Accounts Manager - Gombe at FairMoney

Job Overview

Location
Lagos, Gombe
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
58916
Job Views
127

Job Description



We are looking to hire a Key Accounts Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:


Role and responsibilities:



  • He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.

  • Engaging with portfolio of merchants to introduce them to our products.

  • Onboard and retain the merchants and nurture those key relationships over time.

  • Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.

  • Coordinating pre-sales and post-sales follow up

  • Hit target quotas for set KPIs (Transaction value, volume, and revenue).

  • To achieve their daily, weekly, and monthly target of transactions

  • To reactivate the inactive accounts by calling, and visiting them

  • Monitoring market trends and providing regular competitor feedback

  • Have a good understanding of the business's products or services and be able to advise others about them

  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.


Requirements



  • A minimum of 3 to 6 years of experience in the Merchant business

  • Must have an android phone.

  • Ability to self-motivate and manage self.

  • Good communication and interpersonal skills.

  • Customer orientation and ability to adapt/respond to different characters.


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