• Application Deadline: Thu, 28 Sep 2023 00:00:00 GMT
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer 
  

Details

• As we continue to grow, we are seeking a talented IT Support Officer to join our team and help us achieve our vision.


• Are you a tech-savvy problem solver with a passion for supporting and enhancing IT systems? Do you thrive in a fast-paced startup environment? If so, we want you on our team!


• As an IT Support Officer at Primestix Construction, you will play a crucial role in ensuring our technology infrastructure runs smoothly, providing top-notch support to our employees, and contributing to the success of our growing startup.

Key Responsibilities

• Provide first-line technical support to employees, troubleshooting hardware and software issues promptly.


• Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment.


• Collaborate with the IT team to ensure network connectivity and system functionality.


• Manage user accounts, access permissions, and password resets.


• Install, upgrade, and maintain software applications and operating systems.


• Maintain an inventory of IT assets and coordinate equipment procurement.


• Ensure data security and assist in data backup and recovery.


• Assist in the development and implementation of IT policies and procedures.


• Stay up-to-date with technology trends and recommend improvements to enhance our IT infrastructure.


• Provide training and guidance to employees on IT-related matters.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or related field (or equivalent experience).


• Proven experience in IT support, preferably in a startup or similar fast-paced environment.


• Strong troubleshooting and problem-solving skills.


• Knowledge of Windows and MacOS operating systems.


• Familiarity with network protocols and configurations.


• Proficiency in Microsoft Office Suite and cloud-based productivity tools.


• Excellent communication and interpersonal skills.


• Ability to work independently and collaboratively as part of a team.


• Strong organizational skills with a keen attention to detail.


• IT certifications (e.g., CompTIA A+, Network+, or similar) a plus.