Ensure the maintenance of computers and check daily / monthly that preventive and corrective maintenance tasks have been carried out;
Configure the backups on the workstations and ensure that they are carried out in compliance with the standards and the backup policy;
Manage equipment assignments and all related documents;
Monitor the repair and movement of equipment;
Anticipate and identify needs in connection with his/her manager, participate in the development of budgets and place orders;
Report to the hierarchy any problem related to the management of equipment;
Ensure the follow-up of any external service providers (maintenance and repair services, etc.);
Install and maintain the local networks of the capital according to the standards (kitlog);
Check that network equipment is working properly;
Supervise the data backup system (backup policy);
Ensure the functioning and monitoring of the means of communication in the capital;
Ensure the follow-up of local telecommunications providers (Internet, fixed and mobile telephony, etc.) and the rationalization of associated costs;
Ensure the technological watch in terms of internet connection and means of telecommunications;
Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals;
Treat all users in a respectful and fair manner, in accordance with ACF's code of conduct and policies (gender, safeguarding, etc.);
Carry out a monthly inventory and update the equipment list;
Make an ICT activity report on a monthly basis and send it to his/her managers;
Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards;
Organize any donations / recycling in compliance with the standards at the end of the contract.
Position Requirements:
Minimum of a Bachelor's degree in ICT, Telecommunications, Engineering or related fields;
Professional certificate(s) and/or trainings in the ICT related fields;
Minimum of 2 years work experience in similar responsibilities is required;
Previous experience working for NGOs an asset, particularly international related NGOs;
Capacity for analysis, synthesis and reporting of large amounts of information;
Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently;
Strong verbal, written and communication skills ; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment;
Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently;
Capacity for analysis, synthesis and reporting of large amounts of information