Customer Service & Transaction Specialist at Furex Technologies

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
59136
Job Views
149

Job Description



Job Summary



  • The Customer Relations and Transaction specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.


Job Functions

Bitcoin Account Management:



  • Monitor and Supervise Transactions

  • Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto

  • Generating and Manage Reports


Giftcard Transaction Specialist Unit:



  • Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.

  • Trading Gift cards daily

  • Generating and Manage Reports


Finance Unit:



  • Monitor Day to Day operations in the department

  • Reconciling payments to ensure the accounting system reflects the correct transactions.

  • Performing daily financial transactions such as verifying, calculating and posting accounts receivable data

  • Validate Withdrawals of and for Customers

  • Ensure Cashflow is stable

  • Process timely payments for all Clients

  • Generating and Manage Reports


Requirements



  • Interested candidates should possess an OND, HND, or B.Sc Degree with 0-1 year experience.

  • Experience reconciling accounting figures and financial records

  • Ability to identify errors

  • Appropriate handling of sensitive information

  • Ability to work to deadlines

  • High level of attention to detail

  • Excellent written and verbal communication skills

  • Strong client relationship management and customer service skills

  • Team player with the ability to work with multiple parties

  • Intermediate to advanced computer software skills, including Excel and Accounting packages

  • Candidates must reside around Lekki-Ajah


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