• Application Deadline: Mon, 18 Sep 2023 00:00:00 GMT
• Position: Community / Social Media Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Media / Advertising / Branding 
  

Job Description

• We are looking to recruit a Community Manager who will be responsible for creating innovative & exciting methods for public awareness & engagement


• The community Manager will moderate online and offline conversations with our community, and drive the awareness of HUB projects through creative, clear and compelling web and social media communications,

Responsibilities

• Implement social media & communication campaigns to align with marketing strategies.


• Launch community initiatives (e.g maintain an online forum, create an events series & write email newsletters).


• Provide engaging text, image & video content for social media accounts.


• Maintain the content calendar and ensure it is regular, relevant & up to date.


• Monitor & report on feedback & online reviews.


• Liaise with management to relay customer feedback insights gained from online conversations within the community.


• Build relationships with customers, potential customers and industry professionals.


• Stay up to date with digital technology trends


• Carry out other duties as assigned by senior management


• Customer relations - Delivering quality customer service, membership administration and social media engagement. Engaging with the member community to foster collaboration. Liaising with internal stakeholders and relaying customer feedback gained from online/offline conversations.


• Sales - Driving sales activities to grow the valley community, supporting the Founders and GM on all sales activities


• Marketing - Manage and grow organization's presence through blogs, social media and other online outlets. Develop engaging content to market all our products.


• Ensure the website is up to date with current products and offerings.


• Managing all support and administrative staff


• Managing maintenance of facility and all assets.

Skills and Experience

• Degree in Communications or English, or relevant field.


• Proven work experience as a community manager.


• Excellent verbal communication skills.


• Excellent writing skills.


• Cutting edge interest in social media and must be abreast of its fast changing nature.


• Social self-starter, able to work independently, and entrepreneurial, and enjoys creating and implementing new initiatives.