ICT Manager at Lisa Suites Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
59427
Job Views
118

Job Description



DUTIES & RESPONSIBILITIES



  • Committed to delivering high level of customer service.

  • Responds courteously and efficiently to queries and problems from guests and system users.

  • Ensures cleanliness of all data equipment and computer rooms.

  • He / She must be a self-starter, alert, energetic, responsible and flexible.

  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Maintenance  - PMS, Point of Sale -POS, IPTV, Telephony systems and other software vendors.

  • Ability to troubleshoot hardware and software problems.

  • Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email account, and also support for the underlying server/desktop infrastructure.

  • Should be capable of doing Root Cause analysis on a problem.

  • Must know the Network fundamentals, general network setup and device configuration.

  • Good knowledge of server hardware, Disk storage technology, I/O devices.

  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.

  • background in highly available systems and image capture/management systems.

  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.

  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives. 


REQUIREMENTS



  • Degree or Diploma in Information Technology field. Along with In depth knowledge of Microsoft Operating systems, Microsoft or Cisco certification.

  • Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.

  • A minimum of three (3) years of experience in Hospitality, Operations, and IT support roles. Along with minimum of two (2) years of Supervisory / managerial experience.


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