Handle and drive the sales process from prospecting to closure in order to achieve the set organization objectives/KPIs.
Drive the sales of our Business Technology Solutions services, e.g., Data Management and Software as a Service solutions, such as Zoho, Zendesk, Instaview, ManageEngine and the Business Process Outsourcing services e.g., Recruitment as a service, Contact center as a service etc.
Maintain a sustainable and robust pipeline and ensure accurate and rigorous forecasting and account planning.
Identify and acquire new customers, up-sell and cross-sell to the existing customer base to meet the sales goals.
Liaise with the marketing department on lead generation and ensure closure of the same.
Ensure all customer complaints regarding a product or service are resolved timely and effectively.
Develop bespoke proposals & marketing campaigns etc. encompassing all aspects of applications that speak to clients’ needs.
Participate in developing, presenting, and selling a value proposition.
Negotiate pricing and contractual agreements to close sales.
Understand our ideal customers and how they relate to our products.
Perform other related duties that may be assigned by your manager.
Requirements
At least 3 years sales experience primarily in B2B/B2G and software as a service (saas) experience
BSc. in Marketing or related field of study
Proficient with Linkedin Sales Navigator, Salesforce. Zoho CRM, Zendesk, ERP
Networking and social selling skills
Experience handling large volumes cold calls and emails