Key Account Manager (Business Technology Solutions) at Scalein

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
59444
Job Views
95

Job Description



Responsibilities



  • Manage sales through forecasting, account resource allocation, account strategy, and planning.

  • Ensure all customer complaints regarding a product or service are resolved timely and effectively.

  • Manage and drive the sales cycle from prospecting through to successful closure.

  • Drive the sales of our Business Technology Solutions services, e.g., Data Management and Software as a Service solutions, such as Zoho, Zendesk, Instaview, ManageEngine and Business Process Outsourcing services e.g., recruitment as a service, contact center as a service etc.

  • Maintain a sustainable and robust pipeline and ensure accurate and rigorous forecasting and account planning.

  • Identify and acquire new customers, up-sell and cross-sell to the existing customer base in order to meet the set sales goals.

  • Liaise with the marketing department on lead generation and ensure closure of the same.

  • Develop solution proposals encompassing all aspects of the application.

  • Participate in the development, presentation and sales of a value proposition.

  • Identify and acquire new customers, as well as up-selling and cross-selling to the existing customer base.

  • Negotiate pricing and contractual agreements to close sales.

  • Perform other related duties that may be assigned by the line manager.


Requirements



  • At least 7 years sales experience, 3 years of which must be in the same or similar managerial role

  • At least 5 years experience in Enterprise and software as a service (saas) sales

  • Experience developing and implementing sales strategy

  • Bsc in Marketing or related field of study

  • Proficient with Linkedin Sales Navigator, Salesforce. Zoho CRM, Zendesk, ERP

  • Networking and social selling skills


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