Job Description
Position Overview
- As a Porter, you'll play a crucial role in ensuring our apartments are in pristine condition, providing exceptional service to our guests
- You will be responsible for maintaining the cleanliness and appearance of our short-term rental apartments.
- You will work closely with the property management team to ensure that our guests have a comfortable and enjoyable stay.
Key Responsibilities
Housekeeping:
- Perform daily cleaning of common areas, including lobbies, hallways, and recreational spaces.
- Ensure apartments are clean, well-maintained, and fully stocked with essential amenities between guest stays.
- Attend to special cleaning requests promptly.
Maintenance:
- Conduct routine maintenance tasks such as changing light bulbs, repairing minor fixtures, and reporting any issues requiring professional maintenance.
- Maintain the appearance and functionality of outdoor areas, including sidewalks, parking lots, and landscaping.
Guest Services:
- Welcome and assist guests during check-in and check-out procedures.
- Address guest inquiries, concerns, and requests promptly and courteously.
- Provide information about local attractions, dining options, and other amenities.
Inventory Management:
- Monitor and replenish cleaning and guest supply inventories in apartments and common areas.
- Keep accurate records of inventory levels and submit restocking requests as needed.
- Security:
- Maintain a safe and secure environment by monitoring access and reporting any suspicious activities to the management team or security personnel.
Compliance:
- Follow all health and safety guidelines and protocols to ensure the well-being of guests and staff.
- Adhere to property policies and procedures, including recycling and waste disposal.
Team Collaboration:
- Coordinate with other team members, such as property managers, maintenance staff, and housekeepers, to ensure efficient property operations.
- Assist with tasks as needed to support the overall success of the property.
Qualifications:
- OND and B.Sc in Hospitality or any similar discipline.
- Great experience in housekeeping, janitorial, or a similar role.
- Strong attention to detail and a commitment to maintaining a clean and welcoming environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Physical ability to coordinate cleaning tasks and lift moderate weights.
- Flexibility to work weekends, holidays, and evenings as needed.
Benefits
- Accommodation
- Company-wide bonuses (where declared)
- Salary review upon satisfactory performance evaluation, subject to company’s performance and at management discretion.
- A supportive and inclusive work environment..