• Application Deadline:
• Position: Call Centre Care Co-ordinator (HMO Nurse)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Not specified


• Job Field Media / Advertising / Branding 
  

Job Description

• Attend to calls, SMS messages, WhatsApp and email messages from enrollees, providers and other stakeholders


• Collate and document enrollee's information in relevant format.


• Issue care authorization codes to providers and enrollees.


• Resolve customer complaints directed to the Centre.


• Vet claims according to agreed tariff and regulatory and company guidelines.


• Negotiate cost of care to enrollees.


• Provide customer with product and services information

Qualifications and Experience

• Must be a Registered Nurse, Registered Midwife, or possess a Bachelor of Science in Nursing


• Nursing Council certificate


• Proficient in Microsoft office


• Membership of health, management or related bodies Completed NYSC