Plan and sell transportation, accommodations, insurance and other travel services
Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
Book transportation, make hotel reservations and collect payment/fees
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Deal with occurring travel problems, complaints or refunds
Attend travel seminars to remain updated with tourism trends
Enter data into our software and maintain client files
Network with tour operators.
Requirements
Bachelor's Degree with at least 2 years’ experience in the Travel Industry.
Proven work experience as a Travel Agent.
Degree in Hospitality, Travel, Tourism, Business or relevant field.
Excellent knowledge of computer reservations systems, GDS systems and e-travelling.
Fluency in English; multilingualism is a plus.
Strong sales skills and commercial awareness.
Ability to interact, communicate and negotiate effectively.
Sound knowledge of domestic and international travel trends.
Personal travel experience will be considered an advantage.
Candidate must be able to work independently amidst stringent timelines and a fast-paced environment;
Candidates must be proficient in Microsoft Office (PowerPoint, Word, Excel, Outlook).