• Application Deadline: Thu, 30 Nov 2023 00:00:00 GMT
• Position: Wi-Fi Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 6 years


• Location Lagos


• Job Field Engineering / Technical 
  

Purpose of the Job

• The Team Lead, Wi-Fi is responsible for building carrier grade and reliable Wi-Fi network infrastructure andmaintainingessentialWi-FiservicesforipNX customers in accordance with set SLAs. Responsible for planning, designing, implementing,andoverseeingthe ‘administrationandmaintenance’ofWi-Finetwork infrastructure within ipNX (Core) as well as deployments for Customers (Access).


• Plan, direct and coordinate activities required to fulfil and support Wi-Fi Services to Enterprise customers.


• Management of existing Wi-Fi Infrastructure and Systems and development of new ones while also overseeing systems administration task as well as asset management.


• Govern across all areas of service delivery processes, continual service improvement through product enhancements and innovation, customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery.


• Provide pre-sales support to the business team(s) as well as assist with product information and training to drive sales/marketing needs.

Expected Key Results

• Efficient Network Infrastructure Strategy for Customers


• Customer Service


• Stakeholder Management


• Vendor and Asset Management


• Network Service Support Analysis


• People Management and Training

Educational Qualifications & Functional Skills:

• Bachelor's degree in Computer Science, MIS, Electrical Engineering or other technical disciplines (2.2/Upper Credit Minimum)


• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE


• Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions


• Understanding of Communications Networks. Cisco network certification is required


• Keen interest in emerging technologies Cloud, SD-WAN


• A good grasp of Wireless Installations (RF Planning, Design, Installation and Maintenance)


• Good verbal and written communication skills required for interaction with business-users.


• Strong problem-solving skills required for technical issue resolution.


• Organised and structured work habits.


• Strong personal time management to coordinate several tasks simultaneously.


• Ability to confidently communicate with personnel at all levels of the organization.


• Extensive technical knowledge deploying and managing network and infrastructure environment


• Well organized, articulate and has numerate skills


• High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]


• Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization


• Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.


• Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space


• Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases


• Have an entrepreneurial spirit


• Pre-Sales & Post-Sales Management


• Demonstrable communication, interpersonal and relationship management skills


• Environmental / Industry analysis


• Documentation and Strategic planning skills


• Excellent communication skills • Project management skills also desirable


• A good grasp of technical (wireless & wireline) installations and willingness to learn more


• Working knowledge of fundamental operations of relevant wireless hardware and other network connectivity equipment including routers and switches


• Good understanding of cloud based systems


• Must demonstrate interpersonal capabilities and leadership

Work Experience:

• 5+ years of experience as a technical engineer in the wireless communications industry


• At least 3 - 5 years’ experience within the telecoms space


• Experienced in bandwidth capacity management


• Experienced in data communications and networking principles and standards


• Experience in the design of systems which contain a significant connectivity element


• Must have experience track record of achieving and exceeding service delivery and support KPIs


• Experience designing and deploying key WLAN applications including secure mobility, voice over WLAN, location based services, and wireless guest access


• Experience managing large projects team

Other Requirements:

• Customer Focus


• Action orientation


• Tech savvy


• Drive results


• Cultivate Innovation


• Ability to optimize work processes


• Resilience


• Self-Development


• Ensures Accountability


• Develops Talent


• Drives Engagement


• Excellent Decision Quality


• Attention to Detail


• Problem Solving


• Drives Vision & Purpose