• Application Deadline:
• Position: Unit Head, Mobile Money Wallet (Lagos)


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 8 years


• Location Lagos


• Job Field Banking 
  

JOB OBJECTIVE(S)

• Conceptualize the value proposition, and strategic initiatives for adoption of Mobile and e-Wallets.


• Manage Wallet product initiatives throughout their lifecycles from planning to implementation, sales, monitoring, product support in line with the Bank’s strategic objectives.


• Build and manage payment ecosystems built around Wallets within Mass Markets and Corporate organizations e.g. Manufacturing, Transport Service, Public sectors, Private Organization, Financial Institutions etc.


• Build strong relationships with Industry Leaders, Regulators, Payment Aggregators and Switches to gain insight to new regulations, technology trends and have first-hand information for better business decisions, directions, and policy implementation. 


• Develop Management briefs, perform periodic reviews and evaluation of performance, while proposing process improvements and corrective actions so as to remain competitive in the target markets.


• Build and sustain a robust financial model to manage the cost profile of the business, while meeting the projected profitability of the business in line with pre-agreed KPIs.

DUTIES & RESPONSIBILITIES

• Develop and manage compelling initiatives and solutions that will aid targeted customer acquisition and activation activities.


• Identify and obtain new payment mandates (around wallets) from corporate bodies, as well as Government and Non-Government Organizations leveraging on existing relationships within the Bank.


• Develop and utilize specific marketing programs to drive results in the identified Retail, Commercial and Public Sector markets.

Research and Analysis

• Study and analyze market conditions.


• Identify key industry peers/ competitors and consumer trends.


• Articulate market requirements and opportunities for product innovation and enhancements.

Product Planning and Management

• Determine product specifications, create product road maps and define the long term product strategy.


• Develop pricing strategies and product policies.


• Manage interactions and communicate with cross functional teams.

Product Marketing

• Develop product marketing plans and event campaigns to generate product awareness and demand.


• Support sales and marketing teams with the necessary product knowledge and technical expertise.


• Conduct product knowledge and awareness presentations; develop sales tools and training materials to equip relationship managers on product sales.


• Provide inputs for marketing collateral development and implement marketing plans in conjunction with all departments.


• Drive ongoing improvement in sales and profitability.

Customer and End-User Support

• Manage product-related support, feedback and inquiries from users.


• Co-ordinate market research to track customer and end-user feedback.


• Use market feedback to inform product refinements and ongoing development.


• Supervise, co-ordinate and manage the activities of the Mobile Wallet Team members.

JOB REQUIREMENTS

Education

• B Sc. in relevant discipline.


• MBA is an added advantage.


• Professional Certifications in cognate knowledge areas.

Experience

• Minimum 8 years post NYSC experience in FCMG, Telecoms, Banking, Micro Finance, Mobile Money, Payments, and other relevant sectors.

KEY COMPETENCY REQUIREMENTS

Skill/Competencies

• Business / Product Development


• Channel Management


• Client Industry Knowledge


• Data Gathering and Analysis


• Numerate / Analytical Skill


• Computing (MS Suites)


• Presentation/ Negotiation Skills


• Planning and organizing


• Communication Skill (Written and Spoken)


• Technical skill


• Collaboration