Job Description
- Examining customers' appliances and identifying the cause of appliance breakdowns.
- Performing maintenance work on customers' appliances.
- Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
- Repairing or replacing defective or damaged appliance components upon approval from customers.
- Advising customers on how to use appliances correctly.
- Installing various large appliances for customers, such as washers, wall ovens, and stoves.
- Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances.
- Billing customers and collecting payments.
Appliance Repair Technician Requirements:
- High school diploma/SSCE/OND
- Proven experience repairing, installing, and maintaining home appliances.
- The ability to use various hand tools.
- The ability to stand for extended periods.
- The ability to lift heavy objects.
- Excellent problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills