• Application Deadline:
• Position: DWDM Technical Support Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Engineering / Technical 
  

Job Responsibilities

• Engineering implementation, debugging and commissioning, upgrade, troubleshooting, and network maintenance of related products and equipment.


• Track and feed back equipment problems, handle difficult problems, and collect and sort out technical information.


• Takes charge of daily communication with customers, maintains and improves customer relationships, and improves the customer satisfaction.


• Coordinate the customer, pre-sales, and R&D departments to communicate and solve engineering or product-related problems, and provide necessary technical support.

Knowledge & Skill Requirement

• Full-time bachelor degree or above in communications, electronics, computer science, and other related majors in formal colleges and universities.


• Have a strong background in communication technologies. Familiar with communication networks.


• Understand project management knowledge, have good communication and coordination, organization and planning capabilities, be dedicated, and have cooperation spirit and a sense of responsibility.


• It is preferred to be familiar with OTN/DWDM products.