Work closely with Branch Managers and Sales Officers to execute recovery techniques and strategies.
Achieve a target of bad debt recovery including non-performing and written-off loans of the branches.
Follow up closely with the targeted loan defaulters and conduct assessment of their repayment commitment, reason of default, and alternative source of collection.
Brainstorm and develop necessary solutions to challenges, procedure, legal implication and court proceeding.
Improve respective branch efficiency in loan recovery through daily monitoring of the movement of overdue portfolio and collection activity of each account officer.
Lead and mentor team members assigned to you.
Advise team members on appropriate recovery techniques to be adopted for each peculiar situation as the need arises.
Perform other tasks required by the line manager.
Requirements
HND or B.Sc. in any field from acredited Tertiary Institution
Minimum of 2 years of experience as recovery officer
Knowledge of relevant legal requirements
Good knowledge of MS Office and databases
Good negotiation and persuasion skills
Experience in working with targets and tight deadlines