Setting up tables before service with appropriate utensils, napkins and decorations.
Ensure customers have all the appropriate tableware they need to properly enjoy their food.
Uphold sanitation and food safety principles.
Deliver food orders to customers quickly and accurately.
Ensure quality and proper presentation of food in a timely manner.
Check in with customers to ensure their experience is satisfactory.
Anticipate and respond to all guest needs and requests in a timely manner, communicating with the Manager/Supervisor on duty of all guest comments and concerns.
Promptly delivers each request as it is prepared to the correct table and in order.
Relay reports of customer satisfaction to the floor manager or supervisor on duty.
Removes guest’s dirty dishes and utensils and deliver to dish washing area.
Clean up spilled food or drink or broken dishes and remove trash.
Extend a courteous, friendly, and professional greeting when guests arrive, continue graciousness throughout their dining, and proper thank you and departure comments as they go, ultimately inviting them back.
Complete all side duties including setting table, folding napkins, preparing condiments, filling salt, pepper and sugar containers.
Knowledge of company meals is a must.
Carrying out additional responsibilities as required.