Branch Administrative Officer at Fosad Consulting

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
60538
Job Views
113

Job Description



Job Purpose.



  • Responsible for coordinating the agency office functions with regard to data entry, customer services, collecting, tracking & documentation of all insurance requests and other administrative works related to the smooth functioning of the office.


Core Responsibilities

Coordination:



  • Coordinate with each agency on all service-related matters.

  • Be a liaison officer between the agency office and Team Lead – Alternative Distributions.

  • Processes and reviews insurance documentation and ensures that documents are complete.

  • Pre and Post Loss Inspection Surveys.


Asset Maintenance:



  • Monitor due dates and supervise the process of servicing company assets.

  • Maintain company assets in good condition and properly tagged and keep assets register updated.

  • Manage activities of vendors and service providers.

  • Manage fuel consumption and maintain appropriate records.

  • Manage fuel cash advance.

  • Handle all briefs from different teams and channels to the right source for implementation.


Office Maintenance:



  • Supervise activities of cleaners and maintain an office in neat conditions at all times.

  • Supervise drivers, punctuality and neatness.

  • Direct visitors to the appropriate person and office

  • Answer, screen and forward incoming phone calls

  • Receive, sort and distribute daily mail/deliveries.

  • Maintain the supply of stationery.

  • Maintain office HSE materials in place and well-service.


Record Maintenance/Data Management:



  • Keep and track production reports, activation reports, and agent performance trackers.

  • Reconciliation of receipting and commission data

  • Maintains Agents' Files and ensures that their credentials are up to date.


Other Admin Tasks:



  • Tender petty cash requests and reconcile positions with the head office.

  • Administer all petty cash at the branch and maintain appropriate records.

  • Maintain office supply of inventory.

  • Assist with resolving problems relating to the office.

  • Assist with administrative-related problems.


Requirements



  • Candidates should possess HND / B.Sc Degrees


Relevant Experience:



  • A minimum of one (1) year experience in an insurance company.

  • Working experience as a data management/ coordinating.


Technical Competence:



  • Intermediate knowledge of Microsoft Office Outlook, Word and Excel.


Behavioural Competencies:



  • Written Communication.

  • Verbal Communication.

  • Ability to take Initiative.

  • Planning and organizing.

  • Problem-Solving.

  • Customer Focus.


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