Job Description
Job Competency Requirement
- Plan, oversee the setup and launch of Matrix Branded Stores, for the retail sale of certified Preowned products, ensuring they align with company branding and standards.
- Create and develop store policies, visual merchandising, and customer service standards to manage matrix branded stores for the retail sale of certified preowned products.
- Build and lead a high-performing team, including sales, inventory management, warehousing, and retail sales professionals and set clear goals and KPI’s for team members, providing guidance to achieve targets.
- Lead and drive and monitor the sales team to achieve sales targets, deliver exceptional customer service and drive store revenue.
- Implement inventory tracking systems, maintaining optimal inventory levels to meet customer demand while minimizing excess stock and maintaining accurate record.
- Create and implement strategies for acquiring preowned mobile devices through trade-ins, buybacks, or importation, establishing efficient collection processes and maintain relationships with suppliers.
- Oversee the refurbishment and repair operations, manage the repair technicians and coordinate repair schedules to ensure services meet quality standards.
- Create and implement packaging standards and supervise the process to ensure products are adequately prepared for sale.
- Plan and implement weekly sales strategies to target dealers, retailers, and online markets and present regular reports on division performance to senior management.
Qualifications and Skills Required
- Bachelor's degree in Business Administration, Management, or a related field with proven experience in retail sales, inventory management, and general management, with at least 4years in a leadership role.
- Strong understanding of the mobile device industry and market trends.
- Exceptional communication and leadership skills.
- Ability to analyze data, make informed decisions, and implement process improvements.
- A results-oriented mindset with a track record of achieving and exceeding targets.